WELCOME TO POWERCARE
PowerCare is a one-stop customer portal, and is a great go-to resource when you need to reach out to HCLTech. Here are just a few things you can do when you sign up for a PowerCare account:
Manage Support Requests.
Easily view updates to open cases and submit new cases.
Manage your PowerPack Subscriptions.
See what PowerPack components are installed and when they expire.
Contact your PowerSuccess Engineer.
Easily view updates to open cases and submit new cases.
SERVICE NOTIFICATION
ANNOUNCEMENTS & EVENTS
Effective July 1st, 2026, Microsoft will increase pricing https://www.microsoft.com/en-us/licensing/news/2026-M365-Packaging-Pricing-Updates (including non-profit) for all Enterprise, Business, and Frontline licenses. Please open a support ticket if you have any questions, comments, or concerns. Please Note: Microsoft list prices are for annual term/payment plans, but all term/payment plans are affected.
Dear PowerPack Customer, We’re excited to share that we’ve recently upgraded our payment gateway . As part of this improvement, we kindly request you to re enter the card details and resubmit your registration to ensure everything is aligned with the latest updates. PowerSuccess users can easily complete the resubmission process through the PowerCare Portal. Thank you for your cooperation and continued support. If you need any assistance, please don’t hesitate to contact our support team—we’re happy to help.